NYC Health + Hospitals’ NYC Care Reaches 125,000 Members

Feb 07, 2024

NYC Health + Hospitals’ NYC Care program right now hosted an ethnic and group media roundtable at City Hall to announce reaching the milestone of 125,000 members enrolled in this system. NYC Care Executive Director Jonathan Jiménez, MD, MPH, was joined by NYC Mayor’s Office of Immigrant Affairs (MOIA) Commissioner Manuel Castro, NYC Mayor’s Public Engagement Unit (PEU) Executive Director Adrienne Lever, Program Director at Sauti Yetu Center for African Women and Families Hager Shawkat, MPH, and NYC Care member Edgar. The audio system highlighted the quite a few partnerships and initiatives which have fueled the fast development of this system, and urged NYC Care-eligible New Yorkers to enroll in this system to entry the standard care they’re entitled to. The audio system additionally inspired eligible New Yorkers to enroll within the new medical health insurance choice for undocumented immigrants aged 65 and older by New York Medicaid Managed Plans.

“Health care is a human right. That extends to our newest New Yorkers. Reaching the milestone of 125,000 enrollees in NYC Care is more than just reaching a new goal; it is symbolic of all those individuals and families that now have access to reliable, consistent care. Thank you to the NYC Health + Hospitals team that makes this work possible and thank you to all those at today’s ethnic and community media roundtable for helping spread the word,” mentioned Anne Williams-Isom, Deputy Mayor for Health and Human Services.

“Reaching the milestone of 125,000 members enrolled- well past our goal of 100,000 members- shows the transformative impact that NYC Care continues to have on the lives of New Yorkers since it was launched in 2019,” mentioned Jonathan Jiménez, MD, MPH, Executive Director of NYC Care from NYC Health + Hospitals. “Thanks to the NYC Care team and our partners in the community and in government, New Yorkers know they can go to NYC Health + Hospitals to get the care they need—before they get sick and without the worry of a costly medical bill or prescription. We will continue to encourage all New Yorkers to enroll in NYC Care and seek the care that they deserve, regardless of immigration status or ability to pay.”

“We are proud to celebrate the impressive milestone of NYC Care, enrolling 125,000 New Yorkers and breaking down barriers to health care access regardless of immigration status. This new update to health care insurance ensures affordable and dependable healthcare is available for our elderly immigrant community,” mentioned Manuel Castro, Commissioner of the NYC Mayor’s Office of Immigrant Affairs. “We’re proud to proceed our month-to-month roundtables to make sure immigrant media proceed to obtain the newest updates on metropolis providers and sources. “

“From primary and specialized care to affordable prescription drugs, NYC Care has successfully provided essential services to 125,000 New Yorkers who otherwise would not have access to traditional health insurance coverage,” mentioned Adrienne Lever, Executive Director of the Public Engagement Unit (PEU). “PEU is proud to partner with NYC Care, and through our team’s proactive community outreach, help to close the gap in health care access.”

“As a community partner, it is empowering to know we do not have to turn anyone away who is looking for health coverage and care,” mentioned Hager Shawkat, MPH, Program Director at Sauti Yetu Center for African Women and Families. “We are fortunate to live in a city that has made that human right an accessible reality for all New Yorkers through NYC Care. We continue to spread the word about this valuable service and work to enroll those still in need of coverage and care.”

A key driver of NYC Care’s fast development has been its partnerships with authorities and community-based organizations. NYC Care has labored with the NYC Mayor’s Office of Immigrant Affairs, the NYC Mayor’s Public Engagement Unit, and New York State of Health, amongst others, to prepare virtual webinars, phone banking, and in-person resource fairs. NYC Care is at the moment partnering with the NYC Mayor’s Public Engagement Unit’s GetCoveredNYC group to name and textual content almost 15,000 NYC Care-eligible New Yorkers and inform them of their eligibility in this system. NYC Care additionally works with over 20 community-based organizations, together with Sauti Yetu Center for African Women and Families. The companions design and facilitate NYC Care basic outreach, join doubtlessly eligible New Yorkers to NYC Care enrollment and re-enrollment appointments, and in some circumstances, facilitate direct NYC Care enrollment to eligible New Yorkers. NYC Care additionally operates throughout the Health System, partnering with NYC Health + Hospitals amenities, Gotham Health websites, and the MetroPlusHealth program to facilitate direct enrollment and set up outreach actions.

Since this system launched in 2019, NYC Care is up 382% from its first yr, surpassing the unique enrollment aim of 100,000 members. NYC Care’s community-based group companions have reached over 1 million New Yorkers, scheduled over 43,000 appointments, and facilitated over 17,000 direct enrollments, figures that don’t embrace people who discovered of this system from companions and enrolled on their very own. In calendar yr 2023, NYC Care members have scheduled 200,564 main care visits and 538,955 specialty care visits. Last yr, NYC Care launched new patient data that confirmed sturdy engagement with their docs and first care. Overall, 76.9% of recent NYC Care members returned to main take care of an extra go to of their first yr, 80.7% acquired a referral exterior of main care, and 75.4% visited specialty care. For new members with two or extra power ailments, 86.1% returned to main care, 87.1% acquired a referral, and 86% visited specialty care. There was additionally sturdy engagement for brand spanking new members who communicate English as a second language, the place 86.1% returned to main care, 80.2% acquired a referral, and 74.7% visited specialty care. This data means that NYC Care has spurred affected person engagement at charges similar to Medicaid, and that the info displays member satisfaction and confidence within the high-quality care they’re receiving.

NYC Care continues to ship constructive well being outcomes for its members. 53% of members with diabetes enrolled in this system for not less than 6 months have seen an enchancment of their hemoglobin A1C readings. Similarly, 72% of members with hypertension who’ve been enrolled in this system for not less than 6 months have seen an enchancment of their blood strain. NYC Care leads in power illness management and enchancment, which ends up in improved well being, which is demonstrated by knowledge from June 2023, revealing important enhancements:

This yr, NYC Care will assist efforts to tell New Yorkers of the new health insurance option for undocumented immigrants over 65. The new insurance coverage is thru Medicaid Managed Care plans, with a carved-out Fee-for-Service pharmacy profit. The new insurance coverage provides preventive and first care advantages, together with routine physician visits, really useful screenings, lab checks, wellness providers, pharmaceuticals and provides, and extra. NYC Care will work with its community-based group companions and the NYC Mayor’s Public Engagement Unit to conduct city-wide outreach to make sure all New Yorkers can benefit from the brand new medical health insurance choice.

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MEDIA CONTACT: Press Office, 212-788-3339

About NYC Care
NYC Care is a well being care entry program that gives complete and low or no-cost healthcare providers by NYC Health + Hospitals for New Yorkers who can’t afford or are ineligible for medical health insurance. NYC Care offers a membership card, 24/7 customer support, entry to complete and inexpensive healthcare providers, like main care, psychological well being providers, and sexual and reproductive healthcare, low-cost drugs, and member supplies in a number of languages – no matter your immigration standing or capability to pay. Call 646-NYC-CARE (646-692-2273) or go to NYCCare.NYC to be taught extra and join right now – privateness and confidentiality assured.

About NYC Health + Hospitals
NYC Health + Hospitals is the biggest municipal well being care system within the nation. We are a community of 11 hospitals, trauma facilities, neighborhood well being facilities, nursing properties, and post-acute care facilities. We are a house care company and a well being plan, MetroPlus. Our well being system offers important providers to a couple of million New Yorkers yearly in additional than 70 areas throughout town’s 5 boroughs. Our numerous workforce of greater than 43,000 workers is uniquely centered on empowering New Yorkers, with out exception, to dwell the healthiest life doable. For extra data, go to www.nychealthandhospitals.org and keep linked on Facebook, Twitter, Instagram and LinkedIn.