Whenever we order meals from on-line supply apps, we place our belief in them to supply us with hygienic and secure meals, and most significantly, to present us the right order. However, a girl’s belief was breached when she ordered vegetarian meals from a preferred meals supply app however obtained meat in it. Natasha Bhardwaj, who’s strictly vegetarian, took to Twitter to share her expertise and narrate your complete incident. She even shared an image of her meal and highlighted the piece of meat in it. This put up has additionally shocked different Twitter customers.

Also Read: Customer Finds Bones In Veg Biryani At Restaurant, Complaint Registered

“If you’re a strict vegetarian (like me), think twice before ordering from @Swiggy,” the lady began the put up by writing. Then, she defined that she had positioned an order for biryani rice with aloo, which was “clearly MARKED AS VEGETARIAN on the platform.” To her disgust, she discovered a chunk of meat within the rice when she obtained her meals. “Such grave errors are unacceptable, especially when it comes to my beliefs,” she lashed out within the put up.

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If you are a strict vegetarian (like me) assume twice earlier than ordering from @Swiggy !

I ordered biriyani rice with aloo which is clearly MARKED AS VEGETARIAN on the platform and I discovered a chunk of meat (may very well be hen, mutton or something!) within the rice.

Such grave errors are… pic.twitter.com/h7K57CPML4— Natasha Bhardwaj (@bhardwajnat) April 11, 2023

What is actually disappointing is that even after she raised the difficulty with a Swiggy consultant, there was no aid. According to the chat screenshots that she shared within the tweet, the restaurant had refused to make a refund on the order and the Swiggy consultant couldn’t assist additional. 

“Swiggy executives are least bothered – they said that the restaurant clearly said that the items are non-veg and they don’t know why it’s marked as veg on Swiggy, and Swiggy wanted us to talk to the restaurant directly to solve the issue!” the tweet learn. 

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The Twitter put up with over 160k views has gone viral. It additionally caught the eye of Swiggy, which replied, saying “Hi Natasha, such mix-ups are not expected from our restaurant partners, and we’d like to take a closer look. Can you help us with your order ID?”

Hi Natasha, such mix-ups aren’t anticipated from our restaurant companions, and we might wish to take a more in-depth look. Can you assist us along with your order ID?

^Kaarthik— Swiggy Cares (@SwiggyCares) April 11, 2023

According to the image of the invoice shared on the put up, the order of the biryani rice totalled Rs. 269.