Every time there’s a shiny new model of Windows on the horizon, you’ll see them. A horde of stickers. A sea of stickers. A veritable galaxy of stickers on laptops and desktops throughout cabinets in digital and bodily retailers, with “Windows XX upgrade available” printed on them. And, with out fail, truly securing that improve could be a little bit of a headache. So, it’s with some PCs bought with promised upgrades to Windows 11 which, it seems, aren’t coming as a result of the {hardware} can’t formally deal with it.

The firm stated as a lot on the newest replace to the Known Issues part of the Windows 11 21H2 release health post, marked “resolved” on the high of the problem record.

Some {hardware} ineligible Windows 10 and Windows 11, model 21H2 gadgets had been provided an inaccurate improve to Windows 11. These ineligible gadgets didn’t meet the minimal necessities to run Window [sic] 11. Devices that skilled this problem weren’t in a position to full the improve set up course of.

According to the notes spotted by Tom’s Hardware, affected variations embrace Windows 10 22H2, 21H2, and 20H2, indicating that it is a drawback for no less than some PCs bought as much as a few years in the past.

Microsoft posted this data in a help changelog and never, say, a press launch, indicating that anybody who has an issue with their upgrades out of the blue failing by way of Windows Update can go suck eggs. (That’s not a direct quote.) Users who’re set on utilizing Windows 11 should improve their {hardware} or seek for a workaround.

Speaking of which, Windows appears to be having a group of embarrassing points surrounding the W11 improve as of late. Last week watermark messages started appearing on Windows 11 copies working on {hardware} that doesn’t formally help the newer model. This, even if it’s been proven that Windows 11 can run on much lighter systems than beforehand suspected, albeit with out the official blessing of Microsoft.

In brief, the improve course of to Windows 11 (and the eligibility of {hardware} for stated improve) stays a murky mess greater than a yr after the working system’s full public launch.