Taylor Swift has expressed her anger and frustration over the hours spent by followers attempting to purchase tickets for her tour subsequent 12 months.

Posting a narrative on Instagram, she wrote: “I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could.

“It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them.”

Of those that misplaced out, Swift mentioned she hopes to “provide more opportunities for us to all get together and sing these songs”.

Fans attempting to scoop up tickets on Tuesday in a pre-sale for Swift’s The Eras tour had been met by large delays and error messages that Ticketmaster blamed on bots and traditionally unprecedented demand.

It was essentially the most tickets bought on the platform in a single day, the corporate mentioned in a press release.

A normal public sale scheduled for Friday was cancelled the day earlier than.

Some followers puzzled why Swift had not spoken out sooner.

On Instagram, the pop star didn’t tackle timing however mentioned she has belief points with regards to her followers’ expertise, attempting to maintain many components of her profession in home.

“It’s really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse,” Swift mentioned.

In addition to Tuesday’s nightmare, Ticketmaster cited “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand” as a motive for calling off Friday’s sale.

Fresh off one of many greatest album launches of her profession, Swift introduced earlier this month that she was occurring a brand new US stadium tour, with worldwide dates to observe.

Fans who acquired a particular code after registering had unique entry to purchase tickets on Tuesday.

Those who didn’t rating tickets had been positioned on a ready checklist.

The 52-date Eras Tour kicks off on March 17 in Glendale, Arizona, and wraps up with 5 exhibits in Los Angeles ending on August 9.

It is Swift’s first tour since 2018.