Bengaluru’s metropolis shopper court docket ordered Apple India and its licensed service middle situated at Indiranagar to pay the compensation of ₹1 Lakh to their buyer after he sued them, reported The Times of India. The compensation consists of the worth he paid to purchase the iPhone and for the hardship precipitated to him by Apple India.

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In October 2021, Awez Khan purchased iPhone 13 which got here with a one-year guarantee. The cellphone’s battery and speaker of the brand-new cellphone stopped working correctly and Khan submitted the cellphone at iPlanet Care Centre in Indiranagar. The employees of service middle referred to as Khan after a couple of days and knowledgeable that his cellphone is fastened and requested him to gather from the shop. When Khan reached the shop and checked his cellphone, the issue with the battery and speaker remained unchanged. He raised the difficulty with the employees and requested them to restore the cellphone correctly.

Two weeks later, the service middle employees reached out to him and mentioned that they detected a glue-like substance contained in the cellphone. They additionally pressured that the issue doesn’t fall underneath the guarantee coverage, and he must pay an additional quantity to get it fastened.

Khan took the difficulty with Apple India by the mail, however the tech large reportedly didn’t revert to his criticism. He then determined to sue Apple India and despatched them authorized notices. A criticism of unfair commerce practices was filed at Bengaluru Urban district shopper disputes redressal fee in Shantinagar by him.

In its defence, Apple India counsel claimed that the criticism lacks information and referred to as the injury ‘accidental.’ However, the court docket ordered the corporate to pay ₹79,999 as compensation with an extra ₹20000 for the hardship precipitated to the client.

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