Personal Information

(Information you provide to us (either directly or through a third party). 

Use

Legal Basis (only relevant if you are located in a Relevant Jurisdiction)

 

Nickname

We use this information to create your account for the Game in accordance with your request.

Necessary to perform our contract with you to provide the Game.

Hashed Nickname

If your account is determined to breach our Terms of Service or otherwise is found to be undertaking activity which is illegal, defamatory, damaging to the platform or similar, and your account is consequently banned, we may publish a hashed version of your nickname on our website and in the Game.

Not applicable to users in the Relevant Jurisdictions

Social Connect Information (if you choose to log in via your social media account with these networks):

• WeChat: Open ID, profile photo, alias, gender, region
• Facebook: Name, Facebook ID, profile picture
• VKontakte: userID, nickname, first name, last name, profile picture
• QQ: Open ID, profile picture, alias, gender, region
• Twitter: userID, nickname, profile image
• Google Play: UserID, nickname, profile image
• Game Center: UserID, nickname, profile image
• LINE: UserID, display name, profile image

We use this information to:

• create your account for the Game in accordance with your request; and
• share in-game photos on WeChat, Facebook, VKontakte, QQ, Twitter, Google Play, Game Center or LINE (as applicable) at your request.

Necessary to perform our contract with you to provide the Game.

Gender (if you elect to provide this information)

We only receive this information if you voluntarily provide it (other than users who log in via their QQ or WeChat social media account, when gender is also collected – please see above). It is used in order to customise gameplay.

Necessary to perform our contract with you to provide the Game with gender-specific content in accordance with your request.

Region Location (manually selected by you)

We use this information to:

·         set up your gameplay on a regional server;

·         provide you with your geographic ranking; and

·         improve gameplay.

Necessary to perform our contract with you to provide the Game.

Friends List (WeChat, Facebook, QQ, VKontakte, Twitter)

If you choose to log-in using a social media service, we import the social media user ID and name of the friends from your social media profile so that you can connect with your friends.

If you choose to log-in through Facebook, and connect with your friends that also have the Game, we will import the Facebook nickname and profile picture of those friends.

Necessary to perform our contract with you to provide the Game and connect you with your friends.

Friends List (manually added by you)

We use this information so that you can connect with your friends.

Necessary to perform our contract with you to provide the Game and connect you with your friends.

Telephone number and/or email address (if you elect to provide this information to bind your account with your telephone number and/or email address or to receive game updates). In relation to your telephone number, this includes your telephone number, country code, SMS content and senderID (“SMS Sending Records”)

We only receive this information if you voluntarily provide it for the purposes of enabling login by email or mobile phone number.

We use this information to send you SMS verification codes or information on our game updates via email or SMS.

We collect this information with your consent.

Telephone number (when you provide this information to bind your account with your telephone number to change your location setting in certain regions). In relation to your telephone number, this includes your telephone number and country code

We use this information for the purposes of enabling login by mobile phone number if you choose to change your location setting in certain regions.

We collect this information with your consent.

Information generated as a part of its Game Services

Generated Open ID

We generate this and use this to store your Game data (including level and progress) with your profile, and it allows you to connect to the Game server.

Necessary to perform our contract with you to provide the Game.

Game Play Statistics (Level, Score/s), date and time stamps of actions

We use this information to provide you with feedback and information about your gameplay and progress.

Necessary to perform our contract with you to provide the Game.

IP Address

We use this information to:

· allow you to connect to the Game server; and

· suggest your country/region when you seek to change your location setting.

Necessary to perform our contract with you to provide the Game.

Device ID, Device Information (application version, battery level, WiFi strength, available space, network type, OS version, platform, carrier, country code, series ID, Android ID, MAC, IDFV, device language, screen DPI, device resolution, screen direction, brand, manufacturer, device model, RAM, ROM and CPU information), registration time and login time

We use this information:

· to improve our services, including the functionality of the Game;

· for security and verification purposes;

· identify and address bugs and assess game function for optimisation; and

· to combat users registering for multiple accounts.

It is in our legitimate interest to ensure the security of our services, manage registrations and improve our services.

Advertising ID and select device information (Open ID, Device ID, IP address, IDFV and engagement data and search terms)

If you click on a link that advertises the Game, we store the Advertising ID for that advertisement and select device information with your profile.

It is in our legitimate interests to use this information to monitor the success of our advertising and marketing programs.

Chat Data (audio and text, whether inside a battle (e.g. during actual gameplay) or outside a battle (e.g. in the game lobby)) and chat log data

If you enable chat services (audio and/or text) then we will process such data in order to deliver your messages to other users.

Necessary to perform our contract with you to provide the chat services in-Game.

Transaction Records (in-app): payments on Google Play or iOS App Store (Open ID, cost, product purchased, IP address, details of transactions linked to player ID, and device details including OS version, phone model, device root status).

We use this information to facilitate your payment and maintain a record of your transaction history.

Necessary to perform our contract with you to facilitate your payment and provide you with details of your transactions.

Transaction Records (third party other than Google Play or iOS App Store): user information (name, username, email address, Facebook nickname), device information (including Open ID, IP address, OS version, type of device, internet connection), transaction details (time and date, cost, product purchased, currency, order ID) and transaction records (including player ID, time of transaction, country, email, phone number, purchase history and payment card details).

We use this information to facilitate your payment and maintain a record of your transaction history.

Necessary to perform our contract with you to facilitate your payment and provide you with details of your transactions.

Transaction Identifiers: unique identifier, name, email address, phone number, country code, date of creation of account, number of transactions during different periods, number of top-ups during different periods, number of top-up receivers, number of chargebacks.

We use this information in order to detect fraud on the Game Services.

It is in our legitimate interest to ensure the security of transactions within our services.

Customer Support Ticket ID & User Communications with Support: Name (optional), Open ID, device ID, application version, battery level, WiFi strength, free space on device, network type, OS version, browser type, platform, carrier, country code, details of ticket, email address (optional if in-app/in-Game support) and any information that you provide in communications with our support team. You also have the option of providing a photo to illustrate any errors.

We use this information to:

· improve our services;

· provide troubleshooting, such as addressing and remediating technical issues and bugs.

Necessary to perform our contract with you to provide and support the Game.

Security-Related Information: list of hack or cheating software, in-game screen information, device operating system settings, device information including mobile phone brand, model, CPU structure, CPU model, kernel version, resolution, application package of hack software; IMEI number and available memory; information about your internet connection including if applicable the WiFi name and MAC address of the WiFi access point; and a list of installed APK and running apps.

Security-Related Information (if you are using the game on a PC): basic hardware information, operating system information, machine codes for security authentication, user account information, network information, information of files, processes, modules, memory and driver which is related to the game running, user behaviour and status that may be related to plug-in use, image files, memory image and shellcode which is related to the game running, system API calls, method calls, system procedures and related data of active windows, information on in-game modules, game screenshots, external programs attempting to access private data which belongs to the process of the game application.

We use this information:

· for security and verification purposes, including to detect cheating behaviours;

· identify and address bugs and assess game function for optimisation;

· solve game crashes and optimise the compatibility of devices with the game; and

· to combat users registering for multiple accounts.

It is in our legitimate interest to ensure the security of our services, manage registrations and improve our services.

Security-Related Information when transactions are conducted: whether certain billing security features of the Android SDK (security development kit) are installed on the device, and if so the version information.

We use this information when transactions are conducted on your account in order to detect fraudulent payment activity.

It is in our legitimate interest to ensure the security of transactions within our services.

Survey Information: Country, Age, Gender, Profession, Email, and content of survey responses.

If you agree to participate in a survey conducted by us, we use this information to improve our services.

We collect this information with your consent.

Sweepstakes Participation Information: email address, Open ID, phone number, mailing address and country.

If you participate in a sweepstakes event, we use this information to send you your prize if you win.

We collect this information with your consent.

E-sports Event Registration Information:

· team name, your name, nationality, proof of residency, email address, phone number and character ID.

· if you qualify to attend in person the global final of an e-sports event, we will also ask you for your passport information and/or proof of residency.

If you register for an e-sports event, we use this information to create a team for you in the tournament, to organise the tournament and to communicate with the team.

We use the passport/residency information of players who qualify to attend the global final of an e-sports event to verify that you are located within a country in your nominated Game region and to assist with travel arrangements.

We collect this information with your consent.

Sharing Event Report Information: Game data (prop types, wins, ranking and Gameplay statistics).

If you participate in a sharing event, we use this information to prepare a report for you.

We collect this information with your consent.