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ChatGPT Has Been Sucked Into India’s Culture Wars

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ChatGPT Has Been Sucked Into India’s Culture Wars

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Encouraged by the federal government’s stance, right-wing commentators are fast to painting India’s Hindu majority as beneath fixed menace and discrimination. 

“The commentators are doing their job, which is to stoke communal problems in the country under any pretext, no matter how silly,” says Hartosh Singh Bal, government editor at The Caravan, a politics and tradition journal. “Not only is the government pushing the narrative, but these commentators are also creating their own environment around them … They feed off such controversies because it keeps them relevant and gives them a certain prominence.”

“The discourse in India is unhinged,” says Aakar Patel, a journalist and former head of Amnesty International’s India bureau, including that there isn’t any logic round what will get sucked into the tradition battle.

So far, there have been no official calls to ban ChatGPT, and the federal government hasn’t weighed in on the controversy, however corporations that get caught up in these political firestorms face fallout, which is making some potential customers nervous.

“A majority of my buyers are Hindu. I don’t know their love or hate for science, but I won’t risk offending them with a controversial software,” says Zaid, a Delhi-based entrepreneur who requested to be recognized by his first identify solely to keep away from a backlash from prospects. He added that he “absolutely won’t put anything like ChatGPT for his online business.”

In 2020, a jewelery firm referred to as Tanishq grew to become the main focus of an internet protest marketing campaign after releasing an advert depicting a mixed-faith household. Radical Hindu teams referred to as for a boycott, and the corporate pulled the advert. In 2021, clothes and way of life firm Fabindia promoted a variety of clothes for the Hindu pageant Diwali utilizing an Urdu phrase (a language primarily related to Muslims in India and Pakistan). Within hours, #boycottFabindia was trending on Twitter. The model caved, eliminated the advert, and renamed the clothes line.

In May 2021, Unacademy, certainly one of India’s largest edtech platforms, was forced to apologize after a query on certainly one of its examination papers sparked a backlash from Hindu nationalist teams. Six months later, a video of a scholar performing a skit primarily based on the Hindu epic Ramayana at a company-sponsored occasion went viral, and right-wing teams accused the platform of insulting the faith. #AntiHinduUnacademy trended on Twitter.

In 2016, ecommerce firm Myntra was attacked for trivializing Hindu tradition after a meme that mixed a scene from the epic Mahabharata with the corporate’s model circulated on social media. Both the meme and the controversy have been revived in 2021. The firm maintained it had nothing to do with the picture, however #BoycottMyntra and #UninstallMyntra trended nonetheless.

Tech trade figures stated they hope that the controversy gained’t preserve individuals in India from experimenting with generative AI, which they are saying has big potential throughout a number of sectors. 

“You can’t blame AI for this,” Raviisutanjani Kumar, an government at edtech startup Testbook, instructed WIRED. Testbrook is already utilizing generative AI in its enterprise.

However, some within the tech sector say the controversy over ChatGPT has given them pause. Speaking on situation of anonymity, a supervisor at edtech platform PhysicsWallah, which has a market valuation of over a billion {dollars}, stated the corporate is prone to avoid ChatGPT, no less than till the storm blows over. “We would ideally stay away,” they stated. “But if the business potential is high, we would wait out for the controversy to die and then deploy it.” 

A senior supervisor at CommerceIndia who additionally requested anonymity was extra pragmatic, stating that they’re already utilizing ChatGPT extensively to jot down web site content material for enterprise purchasers. “Look, at the end of the day, it’s about costs,” they stated. “If ChatGPT can help save money on writer salaries and yields desired results, controversies won’t matter.” 

Gupta says tech corporations that wish to function in India must be prepared for future controversies. These grievances are being spun for political acquire and to win over highly effective conservative and non secular constituencies, he says, and the federal government has proven little signal that it’s keen to dial again its rhetoric for the sake of the enterprise setting.

“Companies must also have a process in place to deal with online boycotts or any type of allegations that arise,” Gupta says. “But [they] will have to do a lot of firefighting because these types of incidents will continue to occur.”


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