WOONSOCKET, R.I., Aug. 29, 2023 — CVS Health® (NYSE: CVS) is actively getting ready for Hurricane Idalia’s impending landfall alongside Florida’s Gulf Coast. The firm’s precedence is the well being and security of its prospects, members and colleagues, and it’s dedicated to offering its communities with entry to the services they should plan for the storm.

CVS Health is implementing proactive measures throughout its companies to make sure continuity of care as Hurricane Idalia nears:

• CVS Pharmacy® is reaching out to its sufferers by textual content message, e mail and cellphone to remind them to refill and decide up prescriptions. Stores are additionally receiving further provides of emergency gadgets corresponding to water, batteries and first assist merchandise.
• CVS Caremark®, the corporate’s pharmacy profit supervisor, is enabling pharmacy claims for one-time emergency refills of a 10-day provide of remedy for plan members in impacted areas.
• CVS Specialty® sufferers who’re throughout the emergency space and are taking specialty medicines will likely be contacted to debate alternate supply preparations, if wanted.
• Aetna® scientific response groups have expanded their engagement with Medicare, Medicaid and Commercial members in doubtlessly impacted areas to make sure member security and entry to emergency companies.
• Additionally, Aetna is liberalizing its Resources For Living (RFL) companies to make sure people and organizations have entry to care no matter whether or not it’s a part of their present advantages. Liberalized companies embody in-the-moment psychological well being cellphone assist, a devoted crisis support website and neighborhood useful resource data. Individuals and organizations who wouldn’t have RFL can name 1-833-327-AETNA, and people with RFL ought to contact their designated RFL quantity.
• CVS Health can be contacting colleagues who’re in danger from the storm to verify they’re protected and supply disaster assist. Information about neighborhood sources and emotional assist companies is offered by way of the corporate’s worker help program.

CVS Pharmacy shops adjust to all native evacuation orders. If there are any obligatory closures, impacted shops will reopen as quickly as it’s protected to take action. If a retailer is closed for greater than someday, the pharmacy’s cellphone strains will likely be rerouted to a close-by open CVS Pharmacy so sufferers can proceed to entry their prescriptions. Patients who’ve scheduled a COVID-19 or flu vaccination will likely be notified of any adjustments to their appointment by e mail or textual content message.

CVS Health additionally recommends the next ideas to make sure prescription wants are met for these doubtlessly impacted by the storm:

• Follow native evacuation orders. Get to a protected location first and refill your medicines on the nearest pharmacy. This means that you can keep away from doubtlessly lengthy strains at your native pharmacy, and also you received’t must needlessly delay your evacuation.
• Take a water-resistant bag together with your present remedy – even when the bottle is empty. The data on the prescription label will assist pharmacy employees with refill requests. Heat, humidity and daylight can degrade the effectiveness of medication, so attempt to defend it from excessive climate situations.
• Keep a written document of your present prescriptions readily available. If you’re taking a number of pharmaceuticals, it’s an particularly good concept to maintain a document of your present medicines, dosage and physician’s contact data.

CVS Health stays devoted to supporting its native communities and is involved with catastrophe aid organizations to assist communities reply to and get better from Hurricane Idalia.

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About CVS Health

CVS Health® is the main well being options firm, delivering care like nobody else can. We attain extra individuals and enhance the well being of communities throughout America by way of our native presence, digital channels and over 300,000 devoted colleagues – together with greater than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and each time individuals want us, we assist them with their well being – whether or not that’s managing continual illnesses, staying compliant with their medicines or accessing inexpensive well being and wellness companies in probably the most handy methods. We assist individuals navigate the well being care system – and their private well being care – by bettering entry, decreasing prices and being a trusted accomplice for each significant second of well being. And we do all of it with coronary heart, every day. Follow @CVSHealth on social media.

Media contact

Kara Page
401-302-9353
Kara.Page@CVSHealth.com