New Delhi:

A drunk man urinated on a girl co-passenger within the enterprise class of an Air India flight in November and left with out dealing with any motion. Weeks after the incident, Air India has filed a case and has beneficial that the unruly flier be positioned on the no-fly checklist.

The Directorate General of Civil Aviation has sought a report from the airline into the incident that was revealed after the lady wrote to the group chairman of Air India, N Chandrasekaran.

“We shall take action against those found negligent,” mentioned the regulator.

On November 26, the drunk passenger allegedly unzipped and urinated on a co-passenger in her 70s within the enterprise class of an Air India flight from New York to Delhi. The lights had been dimmed after a meal.

After urinating, the person allegedly stored exposing himself and did not transfer till one other passenger requested him to return to his seat.

The lady complained to the crew and advised them her garments, footwear and bag have been soaked in urine. The crew allegedly gave her a set of pyjamas and slippers and advised her to return to her seat, claiming no different seat was out there.

After the flight landed in Delhi, the passenger allegedly left with out dealing with any motion for his egregious behaviour.

Disappointed on the airline’s dealing with of the incident, the lady wrote to Mr Chandrasekaran the following day describing what she known as the “most traumatic flight I have ever experienced”.

“I am writing to express my deep disappointment regarding the appalling incident that occurred during my business class trip on flight AI102 (commencing in NY, JFK yesterday 26th November at 12.30 pm, and arriving this afternoon in New Delhi Indira Gandhi International Airport at approximately 1.30 pm). This has been the most traumatic flight that I have ever experienced. During the course of the flight, shortly after lunch was served and the lights were switched off, I was getting ready to sleep, and another passenger walked to my seat completely inebriated. He unzipped his pants, relieved himself, and continued to expose me to his private parts. The passenger sitting next to me asked him to return to his seat. He did not respond immediately, but after a few moments left the area,” she mentioned within the letter.

Air India has now filed a police criticism towards the person. “Air India constituted an internal committee and recommended to put the male passenger on the ‘no-fly list’. The matter is under a government committee and a decision is awaited,” sources mentioned.

The lady reportedly wrote that she did not need to sit on the dirty seat, so she was given a crew seat. After an hour, she was allegedly advised by the crew to return to her seat, which was coated with sheets however nonetheless reeking of urine. When she firmly refused to take the identical seat, she was given one other crew seat, the place she spent the remaining 5 hours of the flight.

“I subsequently learned from a fellow passenger that several seats were available in First Class and he suggested to the crew that I be moved into one of those rather than being forced to sit in a soiled seat. Clearly, the crew did not feel that taking care of a distressed passenger was a priority. At the end of the flight, the staff told me they would get me a wheelchair to ensure that I clear customs as early as possible. However, the wheelchair deposited me at a waiting area, where I waited for 30 minutes, and nobody came to get me. I finally had to clear customs on my own and collected the luggage by myself – all in Air India pyjamas and socks,” the lady wrote, calling the Air India crew deeply unprofessional.

Air India had expressed robust condemnation and had apologised promptly after an equivalent incident in August 2018, when a drunk man urinated on the seat of a girl passenger on a New York-Delhi flight.

#FlyAI : #Airindia#statement
AI102 JFK-DEL of thirtieth August pic.twitter.com/CcOmmmlNPR

— Air India (@airindiain) September 1, 2018

This is the most recent incident of unruly behaviour on a flight.

On December 26, a gaggle of passengers beat up a co-passenger on a Bangkok to Kolkata flight on Thai Smile after he refused to make his seat upright earlier than takeoff. On December 16, a video emerged of a row on an IndiGo flight by which a stewardess is heard telling the passenger, “I am not your servant.”