I also created video slideshows out of some of the residents’ old photos. They have had really interesting lives so far. Even the skeptical residents bring their friends by and ask me to show the slideshow on the TV above my desk. It’s really nice to see them opening up to technology and each other.

It’s also rewarding to see a resident take what I taught them and use it. I see them start to order their own things online, and they know where their passwords are saved.

Before me, the residents didn’t know where to turn since some of the staff still struggle with technology and residents’ families often get frustrated explaining things. I think people around my age expect older learners to understand instantly, like it’s nothing. But they have to learn about the icons and the symbols we grew up with. To them, it’s almost a different language.

Teacher learns value of patience

The key is to be patient. Otherwise, they get turned off to the idea, and they won’t want to touch technology. Then, they won’t get all the benefits, like accessing recipes or music, or connecting with their families online — which was especially important during the pandemic.

A lot of residents apologize when they ask for my help with technical problems. There is no need for that. They don’t need to feel embarrassed or uncomfortable. It’s what I am here for.

And they teach me things, too.

The most surprising thing about this job is talking to residents and learning how successful they were from a young age. They are very open to giving me life advice and explaining how they could accomplish what they did when they were young. I take as much advice from them as I can.

— As told to Jenna Gyimesi