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Google has acknowledged a difficulty after a number of customers reported that their information on Google Drive had been lacking. If you can’t see your information on Google Drive, here is what you should not do.
Google Drive is the go-to app for thousands and thousands of individuals to retailer paperwork, photographs, movies and WhatsApp chat backups on the cloud. However, latest consumer stories on the Google Support discussion board have been complaining that their information have disappeared.
Several customers mentioned that their information vanished and had been nowhere to be seen and regardless of makes an attempt by Google to recuperate their information, the problem persevered. While the foundation reason behind the problem stays unclear, the tech large mentioned that the issue solely affected solely Google Drive for Desktop (v84.0.0.0 – 84.0.4.0).
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Google additionally shared some directions on what to not do within the meantime. The tech large recommends customers to not click on the ‘Disconnect Account’ button on the desktop model of the app and that they need to chorus from deleting or transferring the app information folder positioned underneath “%USERPROFILE%AppDataLocalGoogleDriveFS” on Windows and “~/Library/Application Support/Google/DriveFS” on macOS.
For those that have ample area left on their storage units, Google recommends that they make a replica of the app information folder. Moreover, it’s nonetheless unclear if and when the problem of lacking information can be mounted and what induced the issue within the first place.
Recently, the tech large up to date Google Drive’s interface on the internet, which now incorporates a redesigned homepage referred to as ‘Home’. The new homepage updates the interface to be consistent with Google’s Material Design 3 pointers and lets customers rapidly discover the information they need.
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First printed on: 29-11-2023 at 12:31 IST
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