The Jammu and Kashmir Tourism division on Saturday stated a devoted helpline-cum-grievance redressal facility for vacationers can be put in place and common consultations with stakeholders can be held for enchancment within the sector.

These bulletins had been made at a gathering chaired by Secretary, Tourism and Culture, Syed Abid Rasheed Shah.

During the assembly, the secretary directed organising of a helpline-cum-grievance redressal facility at TRC Srinagar and Jammu for vacationers. Shah additionally introduced a daily month-to-month stakeholder session to determine areas for enchancment and devise methods to beat any challenges.

The assembly was referred to as to debate and consider the prevailing services, determine areas for enchancment in addition to tackle any points affecting the sector.

He stated there’s a want for constantly upgrading services and companies at vacationer areas to satisfy evolving traveller expectations and appeal to extra vacationers in direction of J-Okay. Shah additionally highlighted the function performed by tourism in financial progress and employment era and stated there’s want for fixed analysis and enchancment in services at vacationer locations to remain aggressive within the international tourism panorama. Examining completely different points and issues confronted by the sector, the secretary directed strict enforcement of charges and tariffs for the tourism companies at vacationer locations for which he directed the enforcement wing of the division to hold common and routine checks to look into any sort of overcharging, touting or dishonest by any service supplier.

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