[ad_1]
Each technological development and revolution has left a everlasting mark on the customer support business. However, what we’re at present witnessing is unparalleled in its scope.
The emergence of technology-driven instruments and quickly evolving buyer expectations are reshaping the panorama for companies and the realm of buyer expertise.
When harnessed successfully, the synergy between technology, intent, and creativeness can revolutionise an organization’s operations, elevating buyer expertise into an engine of development that not solely boosts gross sales and satisfaction however, most significantly, fosters buyer loyalty.
In a particular episode of Media Dialogues with Storyboard18, Arun Parameswaran, senior VP and MD for India at Salesforce, Devendra Patil, head of enterprise excellence at Hafele India, and Abhishek Gupta, chief advertising and marketing officer at Edelweiss Tokio Life Insurance, delve into how main enterprises are reshaping the client expertise paradigm, turning it from a price heart right into a revenue heart.
Watch the video for your entire dialogue.
First Published: Aug 24, 2023 10:23 PM IST
[adinserter block=”4″]
[ad_2]
Source link