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People are singing their final birdsongs on Twitter, as some brace for what they worry will likely be a final farewell to the platform whose workforce has shrunk dramatically within the few weeks it has been owned by billionaire Elon Musk.
While it is unlikely that Twitter will shut down solely, departing workers are warning of service outages, glitches and safety risks.
Plus, there are issues in regards to the platform’s capability to deal with visitors throughout huge occasions, such because the World Cup kicking off this weekend.
On Thursday, more employees quit after Musk gave them an ultimatum: Either they signal on to a brand new “hardcore” period or go away with three months severance. The recent departures got here simply two weeks after Musk laid off half of the corporate. He’s additionally eradicated 1000’s of contractor jobs and fired some workers who criticized him publicly. Without value cuts and elevated income, he says, bankruptcy is feasible.
Some former workers who selected to not signal onto Musk’s new imaginative and prescient took to Twitter to clarify their choices.
“I left because I no longer knew what I was staying for,” Peter Clowes, a senior software program engineer who resigned on Thursday, wrote in a thread. “Previously I was staying for the people, the vision, and of course the money (lets all be honest). All of those were radically changed or uncertain.”
Clowes famous any worker who selected to stay would have needed to signal away their choice to take severance earlier than seeing their provide, and with out a clear image of the longer term Musk has deliberate. He stated of his staff of 75 engineers, solely three selected to remain.
There was no imaginative and prescient shared with us. No 5 12 months plan like at Tesla. Nothing greater than what anybody can see on Twitter. It allegedly is coming for many who stayed however the ask was blind religion and required signing away the severance provide earlier than seeing it. Pure loyalty take a look at.
— Peter Clowes (@peterclowes) November 18, 2022
Employees who have been laid off in early November nonetheless haven’t obtained any communication from Twitter, apart from one word to their private electronic mail addresses saying severance packages have been going to take longer to reach, in response to a former worker who, like others, spoke to NPR on the situation of anonymity as a result of they feared the lack of promised severance and retaliation from the corporate.
While the platform remains to be functioning, many warn options could deteriorate as the location is run by a threadbare staff.
Users are making ready for a Twitter shutdown
Many customers are encouraging one another to guard towards an outage or breach by downloading their archives of knowledge — together with their tweets and follower lists. Yet the load that creates on Twitter’s methods may change into a tipping level, the former worker stated.
They additionally fearful about what may occur to Twitter’s knowledge facilities with out the workforce to watch them sufficiently.
“If a network cable gets disconnected, or if a hard drive gets filled up or if there’s some minor power switch failure somewhere, there aren’t enough people to deal with these situations,” they stated.
Plus, there are security and safety issues. Twitter noticed a surge in racist and antisemitic tweets following Musk’s takeover. Many of the employees and contractors who have been laid off or resigned labored on groups curbing poisonous and unlawful content material.
Musk framed his curiosity in shopping for Twitter within the first place as being about growing free speech. He has beforehand criticized its insurance policies towards hate speech, harassment and deceptive claims.
But he is hit a steep studying curve as Twitter’s self-declared “Chief Twit.” Hours after closing the deal in late October, he tweeted, “Comedy is now legal on Twitter.” Then, when some customers modified their names and photographs to imitate his personal, he modified his tune and declared, “Going forward, any Twitter handles engaging in impersonation without clearly specifying ‘parody’ will be permanently suspended.”
Musk’s behavior of abruptly asserting modifications and options, and simply as rapidly reversing them, has left employees feeling whiplashed — and in some instances, redundant.
“A Twitter whose policies are defined by unilateral edict has little need for a trust and safety function dedicated to its principled development,” Yoel Roth, the previous head of belief and security at Twitter who resigned earlier this month, wrote in a New York Times op-ed.
With safety, engineering and content material moderation groups gutted, the platform can also be extra weak to hacks and abuse.
Twitter is a platform that’s “so complicated that truly nobody understands how it all works,” one other former worker stated. “The loss of the security organization is bad, the loss of all that institutional knowledge is worse.”
NPR’s Camila Domonoske contributed to this report.
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