India second-largest market for Zoom, says CEO Eric Yuan

India is the second-largest market for video conferencing platform Zoom after the United States, co-founder, and chief executive Eric Yuan said at TiE’s India Internet Day event.

Zoom recently announced that it plans to open a new technology centre in Bengaluru, thereby expanding its presence in the country. The company also plans to hire key talent over the next few years.

At the time, Zoom had said that this expansion will supplement the company’s existing R&D centres and support Zoom’s engineering leadership, which is based at its San Jose, California headquarters. Yuan said this office shows the company’s commitment to the India market.

Apart from the Bengaluru centre, the company currently has an office in Mumbai and two data-centres in Mumbai and Hyderabad.

“Zoom will be investing more in a marketplace, partnering with developers which will help offer a platform play. Will look at more international expansion and will introduce new products for enterprise clients,” Yuan said in the fireside chat conducted by Rajan Anandan, managing director, Sequoia Capital India.

Yuan also said that they want to become more global and introduce new services for enterprise customers. “Most of our revenue during the pandemic came from the US and Canada.”

In the future, Zoom wants to deliver a better experience than a face-to-face meeting, although they are not there yet, he said.