Today, meals apps and grocery supply shops are blessing in disguise for many of us. These apps helps us get meals and on a regular basis necessities at our door steps, that too with none problem. But, seemingly an individual not too long ago had a horrible expertise. He acquired a rat alongside his order. You heard us! Let us let you know the story from the start. An individual, named Nitin Arora, not too long ago positioned an order on Blinkit for a packet of bread. In no time, he acquired his order; however with that, got here a rodent. According to him, the rat was transferring contained in the bread packet. Sounds disgusting, proper?

Nitin Arora immediately took to Twitter to share a submit, that includes the rodent (within the bread packet) and lodged a grievance, tagging the moment grocery supply app Blinkit. In the movies and pictures, one can truly discover the animal transferring contained in the packet. As per the submit, the incident befell on February 1, 2023.

“Most unpleasant experience with @letsblinkit , where alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares I would rather wait for a few hours than take such items.#blinkit #zomato,” Nitin Arora posted. Alongside, he additionally shared a screenshot of his chat with the Blinkit buyer care government. Check out the submit under:

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Most disagreeable expertise with @letsblinkit , the place alive rat was delivered contained in the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes supply has such baggage, @blinkitcares I’d somewhat anticipate a number of hours than take such gadgets.#blinkit#zomatopic.twitter.com/RHNOj6tswA— Nitin Arora (@NitinA14261863) February 3, 2023

The submit very quickly grabbed consideration on the web, with folks reacting to it strongly.

“Same issue with me. I received the rotten goods from Blinkit and not getting any support from Customer service. Then I decided to visit the store, from where they dispatch the orders. No wonder if rat was found in a packet the store was totally messed and full of insects and garbage,” learn a remark.

Another particular person wrote, “They don’t have time to clean the pack of chips before delivery! Zepto is better now a days. At least, I never faced any issues with them.”

A 3rd particular person wrote, “Blinkit, now-a-days, is becoming useless. Sometimes they deliver stale vegetables, sometimes damaged items, and when they replace the veggies, they are typically same type! And the delivery boys mark items delivered even before they have arrived.”

The submit grabbed Blinkit’s consideration as properly. The firm immediately apologised for the incident and stated that the “concern is genuine”. They additional took to the feedback part to jot down, “Hi Nitin, this is not the experience we wanted you to have”, and requested for his contact particulars and order quantity for additional enquiry.

Dhananjay Shashidharan, the top of Customer Delight at Blinkit, additional replied that they took critical word of the incident and de-listed the associate retailer. “I want to assure you, we’ve taken swift action already and de-listed the partner store, even as we are investigating the matter with the store owner,” he wrote, including, “We have high standards for hygiene at all our stores, and with this incident, we have increased the frequency of audits at the store networks.”

We have excessive requirements for hygiene in any respect our shops, and with this incident, we now have elevated the frequency of audits on the retailer networks. (2/2)— Dhananjay Shashidharan (@Dhananjay_6691) February 11, 2023

What are your ideas on the incident. Do share it with us within the feedback part under.