Quinoa has turn into a preferred selection for health fanatics as a result of its wealthy dietary profile. It is filled with important vitamins comparable to excessive protein, fiber, magnesium, Vitamin B, iron, calcium, and potassium, making it a most popular seed amongst health fanatics. You is perhaps questioning why we’re instantly discussing quinoa. Well, an attention-grabbing incident unfolded when a Twitter consumer claimed to have acquired a bag crammed with quinoa as a substitute of a digital camera lens price Rs 90,000, which he had ordered from Amazon. The incident got here to mild when the shopper, Arun Kumar Meher, tweeted an image of his acquired order, expressing his perception that it was a “big scam by Amazon.”
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Urging for a immediate decision to the scenario, Arun shared two photos alongside together with his tweet. The first picture displayed an unopened white field labeled “Sigma.” In the following picture, a bag crammed with quinoa was discovered contained in the digital camera lens bag. Placed beneath the black digital camera lens bag was a handwritten notice for Amazon, which revealed that Arun had ordered a Sigma 24-70 f 2.8 lens from Amazon on July 5. The notice additionally talked about that Arun acquired an already opened field. Arun’s tweet expressed, “Ordered a 90K INR camera lens from Amazon, they have sent a lens box with a packet of quinoa seeds inside instead of the lens. Big scam by Amazon India and Apparel Retail. The lens box was also opened. Solve it ASAP.” Take a glance:

Ordered a 90K INR Camera lens from Amazon, they’ve despatched a lens field with a packet of quinoa seeds inside as a substitute of the lens. Big rip-off by @amazonIN and Appario Retail. The lens field was additionally opened. Solve it asap. pic.twitter.com/oED7DG18mn— Arun Kumar Meher (@arunkmeher) July 6, 2023

Continuing within the feedback part of his submit, the shopper claimed that in his dialog with buyer care, the e-commerce large said that they’re at present “investigating” the incident. However, Arun Kumar Meher expressed his dissatisfaction, stating that this could not have occurred within the first place and that it’s “completely unacceptable.” He tweeted, “Amazon is claiming to investigate the case, but how did this happen in the first place? This is unacceptable. Please resolve it promptly by either sending me the lens I ordered or refunding my money.”

@amazonIN@amazon is saying they’re investigating the case, however how come this occurred within the first place. This is completely unacceptable, please resolve it asap and ship me the lens I ordered or refund my cash.— Arun Kumar Meher (@arunkmeher) July 6, 2023

Soon after, Amazon responded to the shopper’s submit within the feedback part and issued an apology. The firm said, “We apologize for the issue regarding the incorrect item. Since you have already reported this to our support team, they might have requested you to wait for a specific time frame. We kindly ask for your patience and to wait until the mentioned time frame for an update. We appreciate your understanding.” In one other remark, additionally they suggested him to not disclose his account particulars and order ID publicly.
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We apologize for the difficulty with incorrect merchandise. As you will have reported this to our help workforce, our workforce should have requested you to attend for a sure time-frame, we request you to please wait until the talked about time-frame for an replace. Appreciate your understanding.1/2
-Jitheshwara— Amazon Help (@AmazonHelp) July 7, 2023