“Every hotel has had a complaint at some stage, but it’s about balancing that and doing the appropriate orders,” Mr Fuller said.

One of the travellers at the hotel, who had just recovered from COVID-19, was handed a vacuum through the door and told to clean the room herself after complaining about the cleanliness.

Helene, who asked for her surname not to be used, said her room was so dusty that it caused her to develop allergies and she was ultimately moved to a hospital hotel on the advice of a doctor.

Third case linked to Sydney gym

One of six new COVID-19 cases reported on Wednesday was linked to hotel quarantine, with the other cases locally acquired without a known source.

Two of the locally acquired cases included a man and woman from western Sydney who are household contacts. The man was a trainee bus driver who worked for three days while infectious, on August 20, 21 and 24, on 22 separate routes in Blacktown, Rouse Hill and Mt Druitt. Anyone who was a passenger should watch for COVID-19 symptoms.

A new case, the third to be linked to the City Tattersalls Gym in Sydney’s CBD, was announced on Wednesday evening.

That person also visited the Royal Hospital for Women, including the hospital’s Windscreens Café on Tuesday morning.

A NSW Health spokeswoman said the hospital screens all staff and visitors, and the person developed symptoms later in the day and sought a COVID-19 test.

The hospital was working to identify all contacts of that person.

As well as attending the gym and hospital, the case also went to an Active Dance class at Virgin Gym in Zetland at 7.40pm on August 24.

Others who attended the gym class were being considered close contacts by NSW Health, and must get tested and isolate at home for 14 days regardless of symptoms or test results.

Anyone who was at that gym between 7.30pm and 10pm should get tested even if they have mild symptoms, the health spokeswoman said.

NSW Health said the two previously confirmed cases linked to City Tattersalls Gym travelled by bus, catching the 339 or the X39 to and from Randwick to Martin Place on August 21, 22 and 24. People who catch those buses should also monitor for symptoms, the health spokesperson said.

Riverstone High School, Wyndham College and Schofields Public School will remain closed on Thursday, as further testing of possible cases continues. Those potential cases were in four children and teenagers who were household contacts of the trainee bus driver and a woman in her 40s whose cases were confirmed on Wednesday morning.

NSW Premier Gladys Berejiklian defended the NSW Police’s handling of quarantine hotels and said she would continue to provide any support they needed.

Mr Fuller said he requested an extra $30 million from the NSW government a month ago and it was immediately granted.

‘This young woman was clearly in distress’

Mrs Taylor’s office made the case for Ms Farmer to be moved from the low-cost hotel after Ms Farmer could not convince NSW Police that she would not be able to face two weeks in the hotel.

Loading

Ms Farmer, who said she was told by the doctor at the hotel that she could only be relocated if she was suicidal, said she “could not have been more upset” by the state of the hotel and had to get out.

“I was just so desperate about the cleanliness and I kept saying to myself ‘it’s only 14 days’ but then I just didn’t think I would be able to make it through,” Ms Farmer said.

She said after exhausting all options, she contacted several MPs, including Mrs Taylor and Labor’s health spokesman Ryan Park.

A spokesman for Mrs Taylor said: “This young woman was clearly in distress, so we reached out to make sure she was safe and that she had access to immediate support. We then escalated her issue through the proper channels to make sure the processes in place were followed.”

Meanwhile, Victoria recorded 149 new coronavirus cases on Wednesday and 24 deaths overnight, while in Queensland one COVID-19 case was diagnosed.

The person was the 11th case linked to the Brisbane Youth Detention Centre coronavirus cluster.