Mumbai: People usually complain about lack of services and impolite behaviour of medical workers on the civic-run hospitals. To change that notion, the BMC has now requested the upper authorities of all of the civic-run hospitals to go to personal hospitals and perceive their working tradition for enhancing providers at municipal establishments.

The transfer comes after Additional Municipal Commissioner Dr Sudhakar Shinde paid a shock go to to hospitals the place he discovered many loopholes. A senior well being official mentioned that the choice to ‘be taught’ from personal hospitals may carry some change on the BMC-run services as there have been many complaints from sufferers and their family.

Aim to alter perspective of BMC hospitals

“The main aim of this measure is to benefit patients and change their thinking towards the BMC hospitals. Many times, it has been noticed that patients and their relatives complained about the unhygienic condition of hospitals, rude behaviour of medical staff and bad infrastructure, which need to be improved,” mentioned a senior well being official.

Several important points to be addressed

After assuming cost, Dr Shinde has harassed upon the necessity to deal with the shortcomings of hospital administrations. During his shock inspection, he raised a number of essential points equivalent to uncleanliness, dangerous infrastructure and lack of medicines. “We all have been given instructions to visit private hospitals to understand their working style which will benefit patients coming to the BMC hospitals. Also, there is no need to construct new hospitals as it will involve too much additional work such as finding land, staff and machines, which will be time-consuming,” mentioned an official.

Recently, the civic well being division had undertaken a rat killing drive to cull rodents from hospital premises as they’re liable for unhygienic situations.

BMC’s tackle the matter

‘The most important goal of this measure is to learn sufferers and alter their considering in the direction of the BMC hospitals. Many instances, it has been seen that sufferers and their family complained concerning the unhygienic situation of hospitals, impolite behaviour of medical workers and dangerous infrastructure.

We all have been given directions to go to personal hospitals to grasp their working model which can profit sufferers coming to the BMC hospitals. Also, there isn’t any have to assemble new hospitals as there may be scope to enhance the present ones.’

Published on: Wednesday, September 27, 2023, 12:27 AM IST