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Hey Microsoft. C’mere. Yeah, come over right here, we have to have a bit of chat. Listen, buddy, you recognize I’ve acquired your again. We’ve been teaming up on Windows since 3.1. Remember that point we acquired sixteen folks and 4 TVs collectively to play Halo on the unique Xbox? Classic. But hear, as your fri…as your long-time buyer, I gotta let you know one thing. You have gotten to chill. Especially when somebody tells you they don’t need to use one among your purposes.
Over the previous few years Microsoft has been laying a heavy hand down on Windows customers who don’t need to use different Microsoft packages for completely every little thing. A very egregious instance got here up final month, when the Edge browser started giving people a breakup quiz in the event that they use it to obtain Google Chrome (which actually tons of of thousands and thousands of individuals do). It seems like the identical buyer retention specialist who cooked up that transfer has gotten their fingers on OneDrive, as a result of it’s beginning to exhibit the identical conduct.
NeoWin reports that customers who manually shut the OneDrive file-syncing app, which is about to run at Windows startup by default, are given one other quiz. It’s acquired the determined and offended feeling of somebody demanding to know why you received’t date them. Among the pre-filled solutions are “I do not want OneDrive running all the time,” “I do not use OneDrive,” “I am trying to speed up my computer,” and “I get too many notifications.”
Neowin
The message isn’t showing for everybody who closes this system; two PCWorld employees had been unable to copy the screenshots when closing this system. Either the query UI has been added to a brand-new model of OneDrive that also propagating throughout the Windows world, or Microsoft is utilizing A-B testing that solely exhibits it to some customers.
Presumably Microsoft is making an attempt to assemble buyer knowledge to enhance its product. That type of factor has been commonplace for years — a part of the uninstallation course of for a lot of apps is opening a browser window to offer suggestions on why you’re now not utilizing it. But OneDrive doing the identical factor only for closing the app is grating at finest. To add much more creepiness to the method, NeoWin says that customers who see this pop quiz are bodily blocked from closing OneDrive till they reply.
If Microsoft needs to anger and alienate a substantial portion of its userbase, notably the portion that’s extremely technical and prefers to make their very own decisions for issues like browsers, file backups, and common PC efficiency, then it’s doing a improbable job.
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