Imagine paying hundreds of rupees for an air ticket, solely to be served meals infested with worms. This unlucky incident occurred throughout a current IndiGo flight from Delhi to Bombay. Kushboo Gupta, knowledgeable dietitian, shared a video on Instagram, showcasing the situation of the sandwich she was served. In the video, Khusboo could be heard criticising the meals high quality offered by IndiGo. She additionally talked about that upon discovering the worm in her sandwich, she knowledgeable the employees. But even after that, the identical contaminated sandwiches have been distributed to different passengers as nicely. In response to the incident, IndiGo issued an official assertion, extending apologies to the affected passenger and assuring the general public that the matter is presently beneath examination.
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Take a have a look at Kushboo’s video under:

In the detailed caption of her Instagram video, Kushboo Gupta wrote, “I will lodge an official complaint via email soon. But as a Public Health professional, I want to know despite knowing the quality of the sandwich was not good and informing the flight attendant prior, she still continued to serve sandwiches to other passengers. There were kids, elderly and other passengers …. What if anyone catches an infection? A polite note or informing the Passengers would have saved them from eating the sandwich. I immediately rushed or conveyed to her after consuming one bite but all she said ‘I will replace it with some other thing. I will bring it to the department notice and later come with a goodie,’ which I refused to take. I didn’t want to create a panic situation … but her first action should have been to make other passengers aware so that they make an informed decision about consuming the sandwich or not.”
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“You are trained to save our lives if God forbids anything to happen, but shouldn’t this be included in the same SOP? 1. The quality needs to be questioned 2. Despite having the knowledge of why she served fellow passengers. I brought this issue under consideration to Create awareness … I don’t need any Compensation or Refund …. Just one assurance that passenger health and safety should be your top priority,” Kushboo Gupta added.

Responding to the scenario, IndiGo‘s official assertion learn, “We are conscious of a priority raised by certainly one of our prospects relating to their expertise on flight 6E 6107 from Delhi to Mumbai. We need to emphasize our unwavering dedication to sustaining the very best requirements of meals and beverage service on board. Upon investigation, our crew had instantly ceased the service of the particular sandwich in query. The matter is presently beneath thorough examination, and we’re working intently with our caterer to make sure acceptable corrective measures are taken. We sincerely apologize for any inconvenience brought on to the passenger.”

Have you ever faced food quality issues while travelling by air?