These are the retail tech articles that caught your fancy last week.

Seven innovative retail technology deployments

These retailers and brands are leading the way in providing technology and experiences that are one step ahead of their customers’ expectations.

Interview: Nicolas Hammer, Co-founder and CEO, Critizr

We catch up with customer feedback platform Critizr

Tracking the retail technology sector during the coronavirus

Retail Technology Innovation Hub rounds up the key Covid-19 developments from last week. 

Five retail tech startups to watch in 2020

Covering such spaces as artificial intelligence and livestreaming, these tech-driven companies should be on your radar right now.

Hotter Shoes boosts online offering during coronavirus outbreak

Wunderman Thompson Commerce has launched a new website for Hotter Shoes, built on HCL WebSphere 9.

Whistles onboard with new Retail Assist OMIO PIM solution

Retail Assist has announced OMIO PIM’s latest customer, womenswear retailer, Whistles.

Touchless retail will thrive in a post coronavirus world

US shoppers want more voice-activated demos, augmented reality try-ons and mobile-activated self-checkout options in post-pandemic retail environments, according to research by Outform.

Ocado driver goes extra mile for self isolating OAP customer

Julie Walker, Head of Guest Engagement at Odeon Cinemas Group, thanks Ocado for making a difference on her dad’s 80th birthday.  

John Lewis continues IT overhaul with Capgemini partnership

John Lewis Partnership has selected Capgemini to provide specialist IT application services that support the retailer’s technology systems and business processes. As a result, 111 non-customer facing Partners are expected to transfer to Capgemini later this year under TUPE regulations. 

Retailers must be mobile first in a post Covid world

By Alasdair Lennox, Executive Creative Director, FITCH.

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