All servers at Mumbai’s T2 Airport have now been restored. The techniques had been down for greater than two hours, and got here again to normalcy at round 6.35pm. In an announcement, the Chhatrapati Shivaji Maharaj International Airport (CSMIA) mentioned that there was community interruption because of a cable lower “during some construction work in the city”. “This interrupted the various ticketing systems. All systems are now restored and working,” it added.

Central Industrial Security Force (CISF) DIG Shrikant Kishore earlier mentioned to HT that the system blackout occurred as a result of injury of optic fibre cable.

Visuals flooded social media displaying big queues in any respect counters for luggage drop throughout the down interval.

“Our teams are present on ground and manual processing has been initiated to facilitate all passengers. We sincerely regret the inconvenience and thank our passengers for their understanding,” Mumbai International Airport spokesperson mentioned.

As chaos broke out with folks sharing their woes on social media owing to the server crash, CISF mentioned in an announcement that the “crowd is slightly more than normal”. “The crowd is being managed well and there is no chaos as manual passes are being issued,” it learn.

Vistara spokesperson advised HT that every one airways had been impacted.

Akasa Air spokesperson additionally confirmed the impression on airline companies, including that the airport operators had been engaged on the difficulty. “We are assisting passengers according to their needs,” the spokesperson mentioned.

Air India responded to a number of customers on Twitter, saying their workforce was working “diligently” to curtail the inconvenience brought about.

(With inputs from HT bureau)