Earlier this week, AMD confirmed that some Radeon RX 7900 XTX graphics cards suffered from thermal throttling issues attributable to a defect. The temporary assertion mentioned that and mainly nothing else. So, whereas Gordon Mah Ung was at AMD’s CES 2023 sales space, he spoke with Radeon chief Scott Herkelman to get extra data. You can see the total dialog under.

First, the excellent news: Herkelman says there’s no security concern in any way with this subject, in contrast to these melting RTX 4090 12VHPWR cables. So, what’s occurring?

“It all comes down to a small batch of our vapor chambers actually have an issue: not enough water,” Herkelman says. “It’s a very small percentage. That’s the root cause.”

AMD appears dedicated to doing proper by affected prospects, nonetheless.

“You’ve spent a lot of money if you’ve bought this XTX made by AMD,” Herkelman continued. “We want to fix it for you. We have the fix. We’re ready to send it to you. Just call our tech support line if you bought it from AMD.com, or if you bought it from one of our AIB partners call them…We’ll ship it to you right away.”

Herkelman additionally confirmed some assumptions about affected fashions.

“It’s only on the XTX [boards] made by AMD,” he mentioned. “It’s only the vapor chamber. It’s none of our partner models. We want you to know that very few people will actually experience this, but those people who do, call us. We want to get you the right product.”

So, there’s your reply, Internet. For extra details about the cardboard, take a look at our Radeon RX 7900 XTX review. (Spoiler alert: It received an Editors’ Choice award.) And if you need extra insightful movies concerning the newest PC happenings, make sure to subscribe to PCWorld’s YouTube channel!