Delhi airport noticed chaotic scenes after over a 100 flights had been delayed

New Delhi:

The regulator Directorate General of Civil Aviation (DGCA) at the moment issued tips to deal with chaotic conditions as was seen yesterday as a consequence of fog in Delhi airport.

The DGCA in the usual working process (SOP) for “facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights”, mentioned that airways might cancel flights which can be prone to be delayed or “consequentially delayed” past three hours.

The DGCA mentioned all airways should observe the SOP instantly.

However, within the case of extraordinary circumstances past the management of airways, the provisions of those guidelines usually are not relevant, the DGCA mentioned.

The SOPs are:

Airlines shall be required to publish correct real-time data concerning delays of their flights, which shall be printed on: the respective web site of the airline; via advance data to affected passengers by SMS/WhatsApp and e mail; show of up to date data concerning flight delays to passengers ready at airports, and applicable sensitisation of the airline workers at airports to suitably talk with and repeatedly information and inform passengers about flight delays.

Smooth coordination in Delhi airport broke down yesterday after a whole bunch of passengers of delayed flights demanded solutions from the airways.

The nerve-racking day additionally noticed the passenger of an IndiGo flight attacking a pilot contained in the airplane whereas it was on the tarmac.

Air India in an announcement at the moment mentioned it regrets the disruption to operations arising from the previous couple of days’ dense fog in north India, together with at “our main Delhi hub, which resulted in some diversions and desynchronisation of aircraft and crew rotations.”

Civil Aviation Minister Jyotiraditya Scindia at the moment mentioned they’ve taken steps to keep away from related circumstances sooner or later.

“Yesterday, Delhi witnessed unprecedented fog wherein visibility fluctuated for several hours, and at times, dropped to zero between 5 am and 9 am,” Mr Scindia posted on X.

“The authorities, therefore, were compelled to enforce a shut-down of operations for some time even on CAT III runways (CAT III runways cannot handle zero-visibility operations). The decision was taken keeping passenger safety in mind, which remains the foremost priority for all in the aviation ecosystem,” he added.