There isn’t any denying that on-line meals and grocery supply apps have made our lives lots simpler. However, clients might generally face points resembling poor meals high quality, late supply, or flawed objects being delivered. But have you ever ever come throughout an occasion the place a buyer has obtained the identical order six occasions? This is strictly what occurred with a consumer in Gurugram. On Thursday, Praanay Loya on X (previously Twitter) dropped an image of three Swiggy supply executives standing at his doorstep with the identical order. In a thread, Praanay connected screenshots of the account web page of the app, giving us a glimpse at his order—1kg Idli-dosa batter, a pineapple slice, two carton of milk and peppermint chewing gum. The textual content together with the image learn, “I unintentionally broke down Swiggy’s app. 6 delivery executives brought the same order! Here is what happened:”

I unintentionally broke down Swiggy’s app. 6 supply executives introduced the identical order! ????

Here is what occurred: ⬇️ pic.twitter.com/M18LS6KYrR— Praanay Loya (@pranayloya) December 14, 2023

The buyer revealed that whereas he was inserting the orders and cash in direction of the fee was deducted, the order standing confirmed cancelled. So he tried inserting the order once more. This cycle lasted for fairly a while. Praanay Loya mentioned, “I placed an order on the app. The money was deducted but the order status was being shown as cancelled. Tried placing another order. The same thing happened.”

Also Read: What Food Indians Ordered The Most In 2023 – This And More In Swiggy Report

He added, “Tried to remove a product and placed a COD order in the hope of finally receiving it. Same error after multiple attempts. Finally closed the app and used Zepto to place a fresh order.”

I positioned an order on the app. The cash was deducted however the order standing was being proven as cancelled.

Tried inserting one other order. Same factor occurred.— Praanay Loya (@pranayloya) December 14, 2023

Tried to take away a product and positioned a COD order within the hope of lastly receiving it. Same error after a number of makes an attempt.

Finally closed the app and used Zepto to position a recent order— Praanay Loya (@pranayloya) December 14, 2023

The be aware connected to the screenshots learn, “Suddenly my phone started ringing with multiple calls from the delivery executives. The customer support didn’t respond to a single query and the delivery guys came all the way bringing the orders.” He added, “Finally after a couple of hours of back and forth. Now I have 20 litres of milk, 6kg Dosa batter, 6 packets of Pineapple. Let me know what I should do with these?”

Suddenly my cellphone began ringing with a number of calls from the supply executives

The buyer assist did not reply to a single question and the supply guys got here all the best way bringing the orders pic.twitter.com/uiZiwyX8T3— Praanay Loya (@pranayloya) December 14, 2023

Finally after a few hours of forwards and backwards. Now i’ve 20 litres of milk, 6kg Dosa batter, 6 packets of Pineapple.

Let me know what I ought to do with these?— Praanay Loya (@pranayloya) December 14, 2023

The buyer’s publish was acknowledged by the official X web page of Swiggy. In response to all this, the meals aggregator app requested for the consumer to share the order ID.
Also Read: Swiggy Delivery Boy Helps Save Man’s Life, Here’s The Full Story
Needless to say, the publish attracted the eye of the web very quickly. Several customers within the feedback part advised that Praanay Loya use all the surplus food to feed poor individuals. On the opposite hand, many claimed that he was about to get well-known.