Home Health Reddit User Claims Swiggy Customer Care Blamed “Weekend Peak Hour” For Food Delay On Tuesday

Reddit User Claims Swiggy Customer Care Blamed “Weekend Peak Hour” For Food Delay On Tuesday

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Reddit User Claims Swiggy Customer Care Blamed “Weekend Peak Hour” For Food Delay On Tuesday

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Back within the day, we needed to exit to eat our favorite meal at a restaurant. But now, with the introduction of food delivery apps, we will simply order with a couple of faucets on our telephone and have it introduced proper to our door. Getting our favorite meals delivered is as straightforward as pie, however there was fairly a stir amongst prospects on-line when the web meals supply service Swiggy known as Tuesday night a “peak delivery hour”. It all began when a buyer from Delhi spoke up in regards to the delay in receiving his meals order.
Also Read: Swiggy Instamart Could Not Keep Calm After This Man Calls Poha “Flattened Yellow-Coloured Rice”

On Reddit, the consumer shared a screenshot of his chat with a Swiggy customer support consultant and requested in regards to the delay in his order. Their response acknowledged, “As it is a weekend peak hour, the restaurant is facing heavy demand due to which there is a slight delay in your order. Request you to wait for some time and the order will be delivered to you at the earliest.” The surprised customer responded, “Dude, it is Tuesday.” He captioned the post, “This agent thinks Tuesday 5 PM is weekend peak.” After all, since when did Tuesday start feeling like a weekend?

Swiggy quality is going down fast
byu/soumil80 indelhi

Disclaimer: NDTV does not vouch for the claims in the post by the Reddit user.

Also Read: Viral: Swiggy’s Pizza Gesture For X User On Valentine’s Day Wins Hearts Online

The post quickly went viral, grabbing the attention of the internet, and people had plenty to say about it.

A user complained, “Once Swiggy made me wait five hours for my food and delivered it at 2 AM. I’d already ordered from Zomato by then since Swiggy was neither ready to accept their mistake nor refund my money.”

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byu/soumil80 from dialogue
indelhi

Another user shared, “Mujhe bhi ek baar 3 hrs wait karaya tha [They made me wait 3 hours once].”

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byu/soumil80 from dialogue
indelhi

“Feels like a copy-pasted response,” a remark learn.

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byu/soumil80 from dialogue
indelhi

A number of acknowledged that the person was speaking to a “bot.” 

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byu/soumil80 from dialogue
indelhi

Echoing a similar sentiment, a person added, “It’s probably a chatbot. Swiggy is planning to go for IPO and cutting costs everywhere. They wanna show profitability before IPO by hook or crook. Hence all these shenanigans.”

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byu/soumil80 from dialogue
indelhi

What do it’s important to say?

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