Full service provider Air India on Friday mentioned a few of its extremely long-haul flights are going through delays as a result of points associated to airport entry passes and it’s “working closely” with the authorities to resolve the matter.

Airport Entry Passes (AEPs), issued by the Bureau of Civil Aviation Security (BCAS), enable airport entry to airline crew (pilots and cabin crew), engineers, floor workers, safety personnel and different people.

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“Air India regrets that some of our North America flights have been delayed due to operational issues arising from the slower-than-expected issuance of Airport Entry Passes to cabin crew,” an Air India spokesperson mentioned in an announcement.

The airline, nevertheless, didn’t share particular particulars.

“Air India is working closely with relevant authorities to expedite the issuance of remaining passes,” the spokesperson added.