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Twitter restores characteristic selling hotlines for suicide prevention: report

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Twitter restores characteristic selling hotlines for suicide prevention: report

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A characteristic which promoted security assets, together with suicide prevention hotlines, to customers looking for sure content material was restored by Twitter Inc after it confronted warmth over its removing from client security teams and few customers, says a Reuters report. A report was printed by Reuters on Friday stating that Twitter had eliminated the characteristic a couple of days in the past, because it cited two individuals who knew concerning the matter saying that the proprietor of the micro-blogging website Elon Musk had ordered the removing.

After the report was printed, the removing of the characteristic was confirmed by the Twitter head of belief and security Ella Irwin, who referred to as it a short lived transfer. 

“We have been fixing and revamping our prompts. They were just temporarily removed while we do that. We expect to have them back up next week,” stated Irwin in an electronic mail despatched to Reuters.

After 15 hours of publishing the report, Musk, who initially refused to touch upon the matter, tweeted, “False, it is still there”. Responding to the criticism acquired by Twitter customers, he added, “Twitter doesn’t prevent suicide”. 

When a user searched for certain topics, the feature called #ThereIsHelp added a banner at the top of the search results. The feature provided contacts of support organisations related to HIV, child sexual exploitation, mental health, gender-based violence, vaccines, freedom of expression and natural disasters present in many countries. 

The removal of the feature led to concerns being raised by some Twitter users and consumer safety groups about the well-being of users of the social media platform.

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Eirliani Abdul Rahman, who was part of Twitter’s dissolved content advisory group, said that the removal of #ThereIsHelp was “extraordinarily disconcerting and profoundly disturbing”.

Even though it was removed temporarily to bring in improvements, “usually you’ll be engaged on it in parallel, not eradicating it,” she added.

(With inputs from businesses)

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