IndiGo’s Chandigarh to Jaipur flight had no AC turned on on account of a technical difficulty

New Delhi:

IndiGo has apologised to passengers after they flagged an especially uncomfortable hour-long flight with the plane’s air-conditioning turned off – in peak summer time – on account of a technical difficulty.

The passengers tweeted visuals of individuals utilizing the plane’s security playing cards as hand followers. A perspiring flight attendant was additionally seen passing moist wipes ceaselessly to the passengers.

“We deeply apologise for the inconvenience our customers experienced during your recent travel with us. We take our customers’ comfort and satisfaction seriously and regret the inconvenience on IndiGo flight 6E7261 from Chandigarh to Jaipur,” the airline mentioned in a press release.

It mentioned the plane’s air-conditioning system was inspected after it landed in Jaipur. “Aircraft was released for subsequent flights after thorough inspections and corrections,” IndiGo mentioned within the assertion.

Punjab Congress chief and MLA Amarinder Singh Raja Warring was additionally in the identical flight. He tweeted it was “the most horrifying experience”.

“We were made to wait for about 10-15 minutes in the queue in the scorching sun and when we entered the plane, to our shock, the ACs weren’t working and the flight took off without the ACs on,” Mr Warring tweeted.

Had one of the vital horrifying experiences whereas touring from Chandigarh to Jaipur in the present day in Aircraft 6E7261 by @IndiGo6E. We had been made to attend for about 10-Quarter-hour within the queue within the scorching solar and after we entered the Plane, to our shock, the ACs weren’t working and the… pic.twitter.com/ElNI5F9uyt

— Amarinder Singh Raja Warring (@RajaBrar_INC) August 5, 2023

“Right from the take-off to landing, the ACs were off and all the passengers were made to ‘suffer’ throughout the journey. No one addressed the serious concern during the flight. In fact, the air hostess ‘generously’ distributed tissue papers to the passengers to wipe off sweat,” the MLA tweeted, together with a video taken contained in the plane.

Mr Warring tagged the aviation regulator DGCI and and the Airports Authority of India (AAI) to take motion towards IndiGo.