Sven confirmed Undercover Asia how he gathered proof in opposition to a Gurugram-based rip-off name centre that was concentrating on US residents. He recognized its mastermind and roped in a contact within the US to search out out the variety of complaints — 93 — lodged with the US’ Federal Trade Commission in opposition to the scamming firm.

He even risked moving into bother by getting access to the corporate’s laptop techniques to collect proof. But the police left him disillusioned when, in line with him, they mentioned it “it wasn’t under their jurisdiction”.

The lack of enforcement was additionally a trigger for angst amongst Undercover Asia viewers, who famous that scammers harm greater than their victims. They additionally have an effect on Indians in search of to work in respectable tech corporations, mentioned YouTube viewer Virginia.

She has seen managers for buyer assist roles being much less keen to rent Indians as a result of some finish customers “refuse to work with anyone who has an Indian accent and demand to speak with someone who doesn’t, or the support calls will drag on much longer because people are afraid of being scammed”.

Some viewers lauded the rip-off baiters whereas others shared their techniques for coping with rip-off calls.

Although the police conduct raids and will disrupt rip-off operations, proving that scammers cheated folks overseas could be tough, notes Poonam. “They start hunting through their routers and their computers and their servers, but what are they going to find?” she questions.