A passenger on an Air India flight from Calicut to Mumbai not too long ago posted about an disagreeable expertise onboard. Veera Jain took to X (previously Twitter) to complain in regards to the meals served as a part of the vegetarian meal she ordered. According to her submit, she discovered rooster items within the dish. Tagging the flight firm, she wrote, “I was served a veg meal with chicken pieces in it! I boarded the flight from Calicut airport. This was a flight that was supposed to take off at 6:40 pm but left the airport at 7:40 pm.” Along with photos of the meals and the rooster piece, she offered different particulars in regards to the flight and seat numbers. Take a have a look at her submit under.

On my @airindia flight AI582, I used to be served a veg meal with rooster items in it! I boarded the flight from Calicut airport. This was a flight that was purported to take off at 18:40PM however left the airport at 19:40PM.
Details-
AI582
PNR- 6NZK9R
Seats- 10E, 10F#AirIndiapic.twitter.com/LlyK6ywleB— Veera Jain (@VeeraJain) January 9, 2024

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Furthermore, the passenger revealed that she complained to the flight employees and found that she was not the one one who confronted this drawback. She defined, “When I informed the cabin supervisor (Sona), she apologized and informed me that there was more than one complaint about the same issue other than me and my friend. However, after I informed the crew, there was no action taken to inform other passengers having vegetarian meals.”

When I knowledgeable the cabin supervisor (Sona), she apologized and knowledgeable me that there was a couple of criticism about the identical situation apart from me and my buddy. However, after I knowledgeable the crew, there was no motion taken to tell different passengers having vegetarian meals.— Veera Jain (@VeeraJain) January 9, 2024

The meals was not the one facet of the journey that made her slam Air India on-line. The delay additionally made issues worse, because the X person’s buddy missed her practice from Mumbai because of this. She requested the airline firm “to take strict action on its catering services and delays” after her “highly disappointing experience”.

My buddy missed her practice that was at 23:00 PM from Mumbai to Ahmedabad. We booked it because the flight was purported to land in Mumbai from Calicut at 20:40PM!— Veera Jain (@VeeraJain) January 9, 2024

First the delay, then the non-veg in my vegetarian meal. This is extremely disappointing and it has harm my sentiments. I ask Air India to take strict motion on its catering companies and delays.— Veera Jain (@VeeraJain) January 9, 2024

The X person has cautioned folks to “Please check thoroughly what you consume on a flight. After two extremely delayed flights (Mum-Kozhikode on 4th Jan and return on 8th Jan) and non-veg served, I have lost trust in all of the airline food now.”

And I might counsel everyone- Please examine totally what you eat on a flight. After two extraordinarily delayed flights (Mum-Kozhikode on 4th Jan and return on eighth Jan) and nonveg served I’ve misplaced belief in all the airline meals now. #AirIndia— Veera Jain (@VeeraJain) January 9, 2024

Air India has responded to her X submit. They wrote, “Dear Ms Jain, we request you delete the asked details from the open tweet (to avoid misuse) and share the same with us via DM along with your PNR.”

Dear Ms. Jain, we request you delete the requested particulars from the open tweet ( to keep away from misuse ) and share the identical with us by way of DM ( https://t.co/12Zkg5wzrb ) alongside along with your PNR.— Air India (@airindia) January 9, 2024

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The X person additionally revealed that the airline firm has apologised to her individually. She wrote, “For the issue raised, they have only given me apologies via DM. I don’t understand how it is not a realization for them that this is a case of hurting sentiments. Imagine not making the payment right when booking their flight and later just apologizing for it continuously.”

For the difficulty raised, they’ve solely given me apologies by way of DM. I do not perceive how it isn’t a realization for them that it is a case of wounding sentiments.
Imagine not making the fee proper when reserving their flight and later simply apologizing for it repeatedly. :/— Veera Jain (@VeeraJain) January 10, 2024

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