How usually do you order meals from outdoors? Whether you’re a pupil or a working skilled, there are occasions while you depend on meals supply apps to satiate your cravings. This lets you relish your favorite dish inside the consolation of your own home. Sometimes, you additionally are inclined to order meals to interrupt free from the monotonous meals cooked day-after-day at dwelling. But have you ever ever obtained the fallacious order from Zomato? Well, how did you’re feeling about it? Did you attain out to Zomato anticipating them to unravel the problems? Yes, all this may be extraordinarily annoying. We touched upon this subject as a result of a girl who just lately bought livid after receiving a fallacious supply shared a put up on Twitter.

Nirupama Singh, who ordered veg meals from Zomato, ended up receiving non-veg meals. Sharing the ordeal, she dropped a video showcasing the gravy-laden dish on her plate, which seems like a chunk of hen. The clip featured a spoon breaking the chunk served on a plate. Mentioning the meals supply platform within the caption, Nirupama said, “Hi Zomato, ordered veg food and got all non veg food. 4/5 of us were vegetarians. What is this service, a horrible experience.”   

Also Read: Zomato Sets Up Rest Points For Delivery Partners, Internet Praises

Take a take a look at the put up:

Hi @zomato , ordered veg meals and bought all non veg meals. 4/5 of us have been vegetarians. What is that this service, horrible expertise. pic.twitter.com/6hDkyMVBPg— Nirupama Singh (@nitropumaa) March 4, 2023

The video has crossed 581.1K views on Twitter and has obtained 675 likes up until now. 

Zomato apologised within the remark part and warranted her that the required investigation can be finished. “Hi Nirupama, we sincerely apologise for this mishap. Please share your registered phone number over a private message for us to investigate this further.”

Hi Nirupama, we sincerely apologise for this mishap. Please share your registered cellphone quantity over a non-public message for us to research this additional. https://t.co/HKlpIlJeIq— zomato care (@zomatocare) March 4, 2023

In help of Zomato, a person said, “While Zomato is responsible for delivery, it’s 99% the restaurant’s fault. Too sad this mess-up is still.”

While Zomato is liable for supply, it is 99% the restaurant’s fault. Too unhappy this mess-up continues to be.— Raghuveer (@Straying_mind) March 5, 2023

Terrified with Nirupama’s expertise, a number of referred to as it a “worst nightmare”

This is my worst nightmare.
What if I get a chew with out figuring out????— Swastika Yadav ???? (@swastika0015) March 5, 2023

An individual said, “By looking at the plate, you almost finished your food and then put this on Twitter.”

By trying on the plate, you virtually completed your meals after which put this on twitter.— Y A S H O D H A N (@itsokayyasho) March 5, 2023

Some questioned how Zomato was liable for this.

I’m not positive How @zomato will be accountable / resolve this problem ? each supply individual simply take the order from the restaurant and delivers the order.— Siva (@jsivaram11) March 5, 2023

“When one becomes a middleman, they also take on the liabilities of the end parties. If you get a bad product from amazon, whoever is the seller, you’d complain to amazon. eBay mediates all issues wrt items sold on their platform. For an errant party on zomato platform, operator is supposed to take remedial actions going as far as deplatforming as well,” a remark learn.

When one turns into a center man, additionally they tackle the liabilities of the tip events. If you get a nasty product from amazon, whoever is the vendor, you’d complain to amazon. eBay mediates all points wrt gadgets bought on their platform. For an errant get together on zomato platform, operator… https://t.co/lhcKKA33K5— Shantanu Goel (@shantanugoel) March 5, 2023

A person wrote, “In any other western country this is enough to sue them for damages and claim money”

In another western nation this is sufficient to sue them for damages and declare cash— ???? (@_mandarck) March 5, 2023

Have you confronted an identical state of affairs in life? Share your expertise with us within the feedback under.